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  <title>About securityimages</title>
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      <td style="width: 359px;"><a href="http://www.waltercedric.com" target="_new"><img style="width: 372px; height: 362px;" alt="" src="components/com_securityimages/logo/com_securityimages.jpg" border="0"></a></td>






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      <h1><small><b>SecurityImages troubleshooting</b></small></h1>




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      <span style="font-weight: bold;">No images just text</span><br>

      
      <ol>

        <li>The problem <span style="font-weight: bold;">may</span> be&nbsp; related to the permissions of the file <span style="font-style: italic;">imageGenerator.php</span>. Use Joomlaxplorer and
browse to the folder where the file is in (<span style="font-style: italic;">components/com_securityimages/plugins/xxx/y.y/imageGenerator.php</span>). Check the permission for the
file img.php or whatever file you use and be sure that permissions are
set to 755. Many times it is set to 644 and it doesn't allow the
CAPTCHA to being bult. It doesn't matter that the folder has
permissions set to 755, the file itself must have it. Change form 644
to 755 and il will work....</li>

        <li>PHP-GD <span style="font-weight: bold;">may not be installed</span> on your server, please look first at <br>

          <a href="http://wiki.waltercedric.com/index.php/Com_securityimages_a_captcha_framework#Require" target="_blank">http://wiki.waltercedric.com/index.php/Com_securityimages_a_captcha_framework#Require</a><br>

and check your settings...</li>

        <li>On some host, <span style="font-weight: bold;">the&nbsp; debug output</span> by the script if DEBUG is set to yes. can&nbsp;generate: "Cannot modify header information - headers already send
blablabla" errors in the webserver. Deactivate it.</li>

        <li>Check the overall capabilities of your server by calling:&nbsp;<br>
          <a href="http://localhost/prod2/index.php?option=com_securityimages&amp;task=displayCaptchaByPlugin&amp;plugin=hncaptcha&amp;version=1.0">http://yourhost/index.php?option=com_securityimages&amp;task=displayCaptchaByPlugin&amp;plugin=hncaptcha&amp;version=1.0</a>
and look at the eventual error message.</li>

      
      </ol>

      
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      <span style="color: rgb(255, 0, 0); font-weight: bold; font-family: Arial Black;">Golden Rules</span><br>




Do not contact me directly, this component is used worldwide (&gt; 150
000 downloads as today 2008.03.21) and I can not help personally all people.<br>



      <br>



      <span style="font-weight: bold; color: rgb(255, 0, 0); font-family: Arial Black;">If some problems arise</span><br>




      
      
      
      
      <ul>




        <li>It may be a Bug, so first search into the tracker at <a href="http://bug.waltercedric.com/">bug.waltercedric.com</a> <a target="_blank" href="http://forge.joomla.org/sf/tracker/do/listTrackers/projects.com_securityimages/tracker"></a> to see if this issue is known. Please try to be as descriptive as
possible: URL of your site, PHP info as a dump, error messages if
available. You can enter a new bug in English, German or French, I
can't read any other languages sorry.</li>




        <li>If your&nbsp;issue is not a previous or existing Bug, check if you have the latest
version running, if not <a target="_blank" href="http://forge.joomla.org/sf/frs/do/viewSummary/projects.com_securityimages/frs">upgrade to the latest</a>, otherwise enter a new bug at&nbsp;<a href="http://bug.waltercedric.com/">bug.waltercedric.com</a></li>



        <li>Check <a target="_blank" href="http://waltercedric.com/wiki/index.php?title=Com_securityimages_a_captcha_framework">also in my WIKI</a> for the&nbsp;online documentation.</li>




        <li>There is a lot of valuable people on forums, the official forum is at <a href="http://forums.waltercedric.com">forums.waltercedric.com</a> which may be
able to help You, and&nbsp;give their free time back to the community.
For the same reason, if You solve <span style="font-weight: bold;">Your</span> problem, publish it on a page/forums/my Wiki/send me a report&nbsp; to
help others.</li>



        <li>Do yourself a favor, use <a target="_blank" href="http://www.google.com">Google</a>, try to copy your error message or summarize your issue in keyword and append 'securityimages'</li>



        <li>99% of the time, the problems <a href="http://waltercedric.com/wiki/index.php?title=Com_securityimages_a_captcha_framework#Known_Issues" target="_blank">come from the configuration of the server...</a></li>


        <li>I do a lot of bugs like other developers, while I still do not
accept it, it is a reality...but I always try to do my best and I will
correct issues as fast as possible...</li>


      
      
      </ul>


If you still do not get&nbsp;my components working, or found help <strong>in a reasonable delay</strong>,&nbsp;
send me: URL, login and password for your adminitsrator panel, so I can
check if everything is right (I need to be super admin to install
remove my components!)
      
      
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